Manners and Etiquette.
Whether it’s your executive assistant, the workhorse on your team, or — they exist! a boss who always goes the extra mile for you, the hardest working people in your life almost certainly don’t hear “thank you” enough. Or when they do, it’s a too-brief “Tks!” via email.
So take action now. Give that person what I call a Power Thank You. This has three parts:
Thank them for something they specifically did that was above the call of duty. For instance, “Ella, thanks for working over that three-day weekend to make our presentation deck perfect. Because of it, we won the client.”
Acknowledge to them the effort (or personal sacrifice) that they made in doing the above. “I realise how important your family is to you, and that working on this cost you the time you’d planned to spend with your daughters. And yet you did it without griping or complaining. Your dedication motivated everyone else on the team to make the presentation excellent.”
Tell them what it personally meant to you. “You know that, rightly or wrongly, we are very much judged on our results and you were largely responsible for helping me achieve one that will cause my next performance review to be ‘over the moon,’ just like yours is going to be. You’re the best!”
If the person you’re thanking looks shocked or even a little misty-eyed, don’t be surprised. It just means that your gratitude has been a tad overdue.